Care Home Provider Gains More Time to Dedicate to Residents

Fact – The population of Europe is getting older. Research by the European Union has found that the number of over-65s across its 27-member states increased from 14 to 18 percent between 1992 and 2012 – and the figure is set to increase. The trend has prompted a rise in the number of care homes and businesses such as Woonzorg, which manages some 44,000 homes across the Netherlands. In turn, it’s also driving a need for technology that can help Woonzorg and other care home providers dedicate more time to residents by reducing the amount of time-consuming admin.

Rapid deployment and easy management

Woonzorg successfully reduced its management burden and gave personnel more time to work with residents through Dell KACE technology. The company deployed the Dell KACE VK1000 Virtual Management Appliance and the Dell KACE VK2000 Virtual Deployment Appliance to support its 500 employees. The whole installation process was completed in less than a day, and with just a few hours’ training the IT team was getting the best out of the technology.

More time for caregiving

The solution has had a real impact on Woonzorg employees. Now that the IT team can deploy applications and patches remotely, personnel no longer need to interrupt their schedules to physically bring their devices to the IT department for updating. Administrators complete the work in half the time and staff save up to four hours on travel – which means they can dedicate more of their working days to care giving.

Feedback from staff has been very positive. Remote desktop services are more reliable so staff no longer need to restart their machines as often and with Dell ProSupport and the ITNinja online community, Woonzorg staff can troubleshoot any IT issues.

Ana Cantu

Ana Cantu

Managing Editor at Dell
Ana Cantu is Tech Page One’s managing editor for business content. Before joining Dell as a blogger and social media manager, she was a multimedia journalist, and was a member of the Los Angeles Times team awarded the 2004 Pulitzer Prize for breaking news reporting. She is one of the company’s subject matter experts in cloud computing and data management.
Ana Cantu
Ana Cantu
Ana Cantu
Tags: Technology